Hamilton Dog Training

Privacy Policy

Last updated: July 30, 2026
Effective date: July 30, 2026

The short version. We collect the information you give us (name, email, phone, payment details, and the training footage and questions you submit) and information collected automatically when you use our site (cookies, device and usage data, advertising identifiers). We use it to deliver the Program, to support you, and to market to people who might want it. We do not sell your information for money. We do share limited identifiers with advertising platforms so we can reach people like you, which some privacy laws treat as a “sale” or “share” — you can opt out here. You can ask us to access, correct, or delete your information at any time.

1. Who we are and what this policy covers

Hamilton Dog Training LLC, a Texas limited liability company, doing business as Hamilton Dog Training (“we,” “us,” “our”), operates an online dog training school for dog owners. We are the controller of the personal information described in this Privacy Policy.

This policy explains what personal information we collect, why, who we share it with, and what choices you have. It applies to:

our websites, including www.hamiltondogtraining.co and any landing, checkout, waitlist, or booking page we operate;
our emails, text messages, and other communications;
the Hamilton Dog Training program, course platform, private community, live calls, and coaching; and
our advertising and social media activity.

It does not apply to third-party websites, platforms, or services we do not control, even where we link to them or use them to deliver the Program. It also does not cover the public comment sections of platforms like YouTube or Instagram, which are governed by those platforms’ own policies.

Using our services means you have read this policy. Where the law requires your consent for a specific activity, we ask for it separately.

2. Information we collect

Information you give us

Identity and contact information — first and last name, email address, phone number, mailing or billing address, and country or region.
Account information — username, password (stored in hashed form by our platform provider), profile photo, and profile details you choose to add.
Purchase and billing information — the products you bought, the amount, the date, your payment plan status, and partial card details such as card type and last four digits. We never receive or store your full card number, CVV, or bank credentials — those go directly to our payment processor.
Information about your dog — name, breed, age, sex, weight, health notes you choose to share, behavioral history, and training goals.
Training submissions — video footage, photographs, written descriptions, and questions you submit for feedback. This footage may show your home, your neighborhood, your family, and other identifiable people.
Community activity — posts, comments, replies, reactions, direct messages sent through the community platform, and progress you record.
Call and meeting information — booking details, the answers you give on a booking or application form, and audio, video, chat, and transcripts from calls that are recorded.
Support and correspondence — the content of emails, messages, and support requests you send us.
Survey, feedback, and testimonial content — including reviews, results you report, and permission you give us to use your story.

Information collected automatically

Device and connection data — IP address, approximate location derived from IP address (typically city or region level), browser type and version, operating system, device type, screen size, language, and time zone.
Usage data — pages and lessons viewed, time on page, scroll depth, video watch behavior and completion, clicks, referring URL, exit pages, search terms used on our site, and dates and times of access.
Email and message engagement — whether an email was opened and which links were clicked, collected using tracking pixels. Note that some email providers pre-load images, which can register an open you did not make.
Advertising and campaign data — UTM parameters, click identifiers, referral source, ad platform identifiers, and cookie or pixel identifiers that let us attribute a signup or purchase to the content or ad that produced it.
Cookies and similar technologies — see Section 5.

Information we do not intentionally collect

We do not ask for and do not want: government identification numbers, financial account numbers, precise geolocation, biometric identifiers, genetic data, health information about you, racial or ethnic origin, religious beliefs, sexual orientation, union membership, or immigration status. Please do not send us this information. If you include it in a message or a video anyway, we will delete it when we notice it.

3. Where we get it

We collect information from four sources: (1) directly from you; (2) automatically from your device when you use our site or open our emails; (3) from the platforms we use to run the business, such as our course and email platform, community platform, payment processor, scheduling tool, and video conferencing tool; and (4) from advertising and analytics providers, which give us aggregate and attribution data about how people found us and what they did next.

4. How we use your information

We use personal information to:

Deliver the Program — create and maintain your account, give you access to lessons, review the footage you submit and return feedback, run live calls, and operate the community.
Process payments — take payment, run scheduled payment-plan installments, issue refunds, and detect and prevent fraudulent or reversed transactions.
Support you — answer questions, resolve problems, and follow up on your progress.
Communicate with you — send transactional messages about your enrollment, and send marketing emails and, where you have opted in, text messages about enrollment openings, content, and offers.
Market and advertise — measure which content and campaigns work, build audiences on advertising platforms, show ads to people likely to be interested, and suppress ads to people who have already bought.
Improve what we do — understand how people use the site and the curriculum, test changes, and develop new lessons and features.
Use as instructional and promotional material — use footage, results, and testimonials as described in Section 10 and in our Terms and Conditions.
Keep things safe and lawful — secure our systems, enforce our Terms, moderate the community, prevent abuse, resolve disputes, and comply with legal obligations, including tax and accounting requirements and responses to lawful requests.

We do not use automated decision-making that produces legal or similarly significant effects about you, and we do not profile you in that way.

5. Cookies, pixels, and tracking technologies

We and our providers use cookies, web beacons, pixels, local storage, and similar technologies. Broadly:

Strictly necessary — keep you logged in, remember your cart and checkout state, and protect against fraud. The site does not work without these.
Functional — remember your preferences and settings.
Analytics and performance — tell us how many people visit, which pages and lessons they use, and where things break.
Advertising and attribution — recognize you across visits and, in some cases, across sites, so we can measure ad performance and show relevant ads. These are the ones that matter most for your choices; see Sections 6 and 15.

You can control cookies through your browser settings, including deleting existing cookies and refusing new ones. Blocking strictly necessary cookies will break parts of the site, including login and checkout. Mobile devices also offer advertising-identifier controls in their settings.

Global Privacy Control. Where our site detects a Global Privacy Control (GPC) or similar opt-out preference signal from your browser, we treat it as a valid request to opt out of the sale or sharing of your personal information and of targeted advertising for that browser and device. Because the signal is tied to the browser, it does not carry over to other devices or to information you have already given us directly. Our sites do not respond to legacy “Do Not Track” browser headers, which have no agreed standard.

6. Advertising and analytics

We advertise on and measure performance through third-party platforms. These currently include Google (including Google Analytics, Google Ads, and YouTube), Meta (Facebook and Instagram), and similar advertising and analytics providers, along with an attribution tool we use to connect content and ad clicks to signups and purchases.

These providers may set cookies or receive identifiers — including a hashed version of your email address or phone number where we upload a customer list — that let them recognize you and show you our ads on their platforms and across the web. We use this to:

measure how many people who saw a video or an ad went on to join the waitlist or enroll;
build “lookalike” or similar audiences to reach new people who resemble our students;
show follow-up ads to people who visited a page but did not sign up; and
stop showing enrollment ads to people who have already enrolled.

These platforms use the data they collect for their own purposes as well, under their own privacy policies. To limit that, see Section 15.

Google Analytics. You can prevent Google Analytics from using your data by installing Google’s opt-out browser add-on, available at tools.google.com/dlpage/gaoptout. Google’s privacy policy is at policies.google.com/privacy.

We do not sell your personal information for money, and we never have. We share it in these situations, and no others:

Service providers who run the business for us. These act on our instructions, under contract, and may not use your information for their own purposes except as permitted by law. They include, by category: our course, membership, and email platform; our community platform; our payment processor; our video conferencing provider; our scheduling tool; our analytics and attribution tools; our cloud hosting and file storage; and our customer support and internal productivity tools.
Advertising platforms. As described in Sections 6 and 8.
Our team. Instructors, coaches, and contractors who need access to deliver the Program and support you. They are bound by confidentiality obligations.
Other students. Only what you choose to post or share in the community, plus footage used as a teaching example as described in Section 10.
Professional advisers. Accountants, lawyers, and insurers, where reasonably necessary.
Legal and safety. Where we believe in good faith that disclosure is required by law, subpoena, court order, or lawful government request, or is necessary to enforce our Terms, investigate fraud or abuse, protect the rights, property, or safety of any person or animal, or defend a legal claim.
Business transfers. In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, including in bankruptcy. We will require the recipient to honor this policy or give you notice and a chance to object where the law requires it.
With your consent — for anything else, including when you agree to appear in a testimonial or case study.

8. “Sale” and “sharing” disclosure

We do not exchange personal information for money. However, several U.S. state privacy laws define “sale” broadly enough to include disclosing identifiers to advertising platforms for valuable consideration, and separately regulate “sharing” or “processing” personal information for targeted advertising (sometimes called cross-context behavioral advertising).

Under those definitions, we “share” and may “sell” the following categories of personal information for targeted advertising: online identifiers and device identifiers, cookie and pixel identifiers, hashed email addresses and phone numbers, IP address, and internet activity information such as pages visited and actions taken on our site. The recipients are advertising and analytics platforms, as described in Section 6.

We do not sell or share the personal information of consumers we know to be under sixteen (16) years of age. We do not sell or share sensitive personal information, and we do not use or disclose sensitive personal information for purposes beyond those permitted without a right to limit. We do not process personal information for targeted advertising or sale in a way that would require consent from a known minor.

You have the right to opt out at any time — see Section 15.

9. Email and text messages

Email. When you give us your email address, you are opting in to receive emails from us, including marketing emails about enrollment openings, training content, and offers. Every marketing email includes an unsubscribe link, and we honor unsubscribes promptly. If you are enrolled, we will still send you necessary transactional and service messages about your account and access even after you unsubscribe from marketing.

Text messages. If you provide a mobile number and opt in, you consent to receive text messages from us or on our behalf, which may include marketing messages and may be sent using automated technology. Consenting to marketing texts is never a condition of purchasing anything from us. Message and data rates may apply and message frequency varies. Reply STOP to opt out or HELP for assistance. We keep a record of your opt-in and any opt-out so we can honor it.

We do not sell, rent, or share your phone number or SMS consent with third parties for their own marketing purposes. Your number is shared only with the messaging providers that send messages on our behalf.

10. Training footage, photos, and recorded calls

The Program works by having you send us video of you training your dog. That footage often contains personal information beyond your dog — your face and voice, your home and yard, your street, and other people and animals.

How we use footage you submit:

To give you feedback. Instructors and coaches watch it and respond.
As a teaching example inside the Program. Your footage may be shown to other students, on a live call, or in a lesson, to illustrate a point.
In marketing — on social media, in ads, in emails, and on our websites — under the license described in our Terms and Conditions.

Your responsibility. Before you submit footage, make sure everyone identifiable in it has agreed. Do not submit footage of other people’s children, or of anyone who has not consented, and do not submit anything that shows sensitive information such as documents, screens, or your address.

Your control. You can tell us at any time to stop using your footage in new marketing, and we will, within a reasonable time. We cannot recall material already published or copied by others. You can also ask us to remove specific footage from the Program.

Recorded calls. Live group calls, coaching calls, and enrollment or consultation calls may be recorded, including audio, video, and chat, and may be transcribed. We give notice at or before the start of the call where practicable. Some states and countries require the consent of all parties to a recording; by joining a call after notice is given, you consent. If you do not want to be recorded, do not join the live call — replays remain available — or join with your camera and microphone off. You may ask us to remove your identifiable contribution from a stored recording, and we will make commercially reasonable efforts to do so.

11. Community and public areas

The private student community is visible to other enrolled students and to our team. Anything you post there — including your name, photo, dog’s details, footage, and the substance of your posts — can be seen, and unfortunately can be copied, by other members, even though our Terms prohibit that. Treat the community as semi-public and do not post anything you would not want repeated. We are not responsible for how other members use information you voluntarily disclose.

12. How long we keep information

We keep personal information only as long as we need it for the purposes described in this policy, and then delete or de-identify it. In practice:

Account and Program data — for the duration of your enrollment and for a reasonable period afterward so you can return, generally up to three (3) years from your last interaction with us.
Transaction and tax records — for as long as required by tax, accounting, and financial regulation, typically at least seven (7) years.
Marketing contact data — until you unsubscribe or ask us to delete it, and after that we keep the minimum record needed to honor your opt-out permanently.
Training footage and call recordings — for the duration of your enrollment plus a reasonable archival period, and longer for any material we have lawfully used in published marketing.
Website analytics and advertising data — generally between fourteen (14) and twenty-six (26) months, depending on the provider’s retention settings.
Records related to a dispute, chargeback, or legal claim — until the matter is resolved and the applicable limitation period has expired.

13. How we protect information

We use commercially reasonable administrative, technical, and physical safeguards, including encryption in transit, access controls limiting staff access to what their role requires, reputable vendors with their own security programs, and a payment processor that handles card data under PCI-DSS so that we never hold it.

No system is completely secure. We cannot guarantee that information transmitted over the internet or stored on our providers’ systems is absolutely safe, and we do not warrant that it is. Protect your account by using a strong, unique password and not sharing your login. If you believe your account has been compromised, contact us immediately. If a breach affecting your personal information occurs, we will notify you and any regulator as required by applicable law.

14. Your privacy rights and how to use them

We extend the following rights to everyone who contacts us, regardless of where you live, subject to verification and to exceptions permitted by law:

Know and access — ask what personal information we hold about you, where we got it, why we use it, and who we have disclosed it to, and get a copy.
Correct — have inaccurate information fixed.
Delete — have your personal information deleted.
Portability — receive a copy in a portable, machine-readable format.
Opt out of targeted advertising, and of any “sale” or “sharing” as those terms are defined by state law — see Section 15.
Opt out of marketing — unsubscribe from emails, reply STOP to texts.
Limit use of sensitive information — though as noted, we do not seek or use sensitive personal information for purposes that trigger this right.
Non-discrimination — we will never deny you service, charge you a different price, or give you a lower quality of service because you exercised a privacy right.
Withdraw consent — where we rely on your consent, you can withdraw it at any time without affecting what we did before you withdrew it.

How to make a request. Email us at the address in Section 22 with the subject line “Privacy Request,” from the email address associated with your account where possible, and tell us what you want. We may ask for information to verify your identity, which we will use only for verification. We respond within forty-five (45) days and will tell you if we need an extension permitted by law.

Authorized agents. An agent may submit a request on your behalf with written authorization signed by you; we may also contact you directly to confirm.

Appeals. If we decline your request, we will explain why. You may appeal by replying to our decision with the subject line “Privacy Appeal.” We will respond to an appeal within sixty (60) days with our decision and reasons. If we deny the appeal, we will tell you how to contact your state attorney general or applicable regulator to submit a complaint.

Limits. We may keep information we are legally required to keep, information needed to complete a transaction you asked for, records needed to honor an opt-out, and information necessary to establish or defend a legal claim. Deleting your information will end your access to the Program.

15. How to opt out of targeted advertising

You have four options, and they work best used together:

Email us. Send a request with the subject line “Do Not Sell or Share My Personal Information” to the address in Section 22. We will suppress you from advertising audiences and exclude you from customer-list uploads.
Use a Global Privacy Control signal. Install a browser or extension that transmits GPC. We treat it as a valid opt-out for that browser.
Change platform settings. Ad personalization can be turned off directly in your Google account settings and in Meta’s ad preferences.
Use industry opt-out tools. The Digital Advertising Alliance (optout.aboutads.info), the Network Advertising Initiative (optout.networkadvertising.org), and for the EU, youronlinechoices.eu.

Opting out does not mean you stop seeing ads — it means they will be less relevant to you. Opting out is browser- and device-specific for options 2 through 4, so repeat it on each browser and device, and again if you clear your cookies.

16. Additional notice for California residents

This section supplements the rest of this policy for California residents, under the California Consumer Privacy Act as amended by the CPRA.

Categories of personal information we have collected in the past twelve months, using the CCPA’s categories:

Identifiers — name, email, phone number, postal address, IP address, account name, and unique online and device identifiers. Collected. Disclosed to service providers. Shared for targeted advertising.
Customer records (Cal. Civ. Code § 1798.80) — name, contact details, and payment-related information. Collected. Disclosed to service providers. Not shared for advertising.
Commercial information — products purchased or considered, and purchase history. Collected. Disclosed to service providers. Shared for targeted advertising in aggregate or event form.
Internet or network activity — browsing and search history on our site, pages and lessons viewed, and interaction with our ads and emails. Collected. Disclosed to service providers. Shared for targeted advertising.
Geolocation data — approximate location inferred from IP address only. We do not collect precise geolocation. Collected. Disclosed to service providers.
Audio, electronic, and visual information — training footage, photographs, and call recordings you provide or participate in. Collected. Disclosed to service providers. Used in marketing under the license in our Terms. Not shared for targeted advertising.
Professional information — only if you volunteer it. Rarely collected.
Inferences — preferences and interests drawn from the above, used to decide what content and offers to show you. Collected. Shared for targeted advertising.

Sensitive personal information. We do not collect or process sensitive personal information as defined by the CCPA, and therefore do not use or disclose it for purposes that would give rise to a right to limit.

Purposes. As described in Section 4. Sources. As described in Section 3. Disclosure recipients. As described in Section 7.

Your California rights — to know, access, correct, delete, port, opt out of sale and sharing, limit use of sensitive personal information, and be free from discrimination — are described in Section 14, and we honor them for all users. To exercise them, use the methods in Sections 14 and 15.

Shine the Light. California Civil Code § 1798.83 permits California residents to request information about disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

Minors. We do not knowingly sell or share the personal information of consumers under sixteen (16).

17. Additional notice for other U.S. state residents

Residents of states with comprehensive consumer privacy laws — including Texas, Virginia, Colorado, Connecticut, Utah, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and others as they take effect — have rights to confirm and access, correct, delete, obtain a portable copy, and opt out of targeted advertising, sale, and certain profiling, along with a right to appeal a denied request.

We extend all of these rights to every user regardless of state, using the process in Section 14 and the opt-outs in Section 15, and we honor Global Privacy Control signals as described in Section 5.

Texas. We are a Texas company. We do not sell sensitive personal data or biometric data, and therefore the specific notices required by Texas Business and Commerce Code § 541.102(b) for such sales do not apply. As disclosed in Section 8, we may share or sell non-sensitive identifiers and internet activity data for targeted advertising; you may opt out under Section 15.

Washington and Nevada — consumer health data. We do not collect, use, sell, or share consumer health data as defined by the Washington My Health My Data Act or Nevada SB 370. We do not collect health information about you, we do not infer health status from your activity, and we do not use our site to determine or market based on any health condition. Information about your dog’s health is animal health information, not consumer health data about a person, and we do not sell it.

Nevada. Nevada residents may direct us not to make any sale of covered information as defined by Nevada law by emailing us with the subject line “Nevada Do Not Sell Request.”

18. Notice for users outside the United States

We operate in the United States and all information you give us is stored and processed in the United States, which may not provide the same level of data protection as your country. By using our services, you understand that your information will be transferred to and processed in the United States.

If you are in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data on the following legal bases: contract (to deliver the Program you purchased and to support you); consent (for marketing emails and texts, non-essential cookies, and use of your footage in marketing — you may withdraw at any time); legitimate interests (to run, secure, and improve our business, measure our advertising, and prevent fraud, balanced against your rights); and legal obligation (tax, accounting, and responding to lawful requests).

You have the rights described in Section 14, plus the right to object to processing based on legitimate interests, the right to restrict processing, and the right to lodge a complaint with your local supervisory authority. Where we transfer personal data out of the EEA or the UK, we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses and the UK Addendum, together with supplementary measures where appropriate. You may request a copy of the relevant safeguards by emailing us.

Canada. If you are in Canada, you have rights of access and correction under PIPEDA and applicable provincial law, and may withdraw consent to marketing at any time.

We do not currently have an EU or UK representative appointed under Article 27, because our processing of EU and UK residents’ data is occasional and limited. Contact us directly using Section 22 for any request.

19. Children’s privacy

Our services are intended for adults. You must be at least eighteen (18) to purchase or hold an account, as required by our Terms and Conditions.

We do not knowingly collect personal information from anyone under thirteen (13), consistent with the Children’s Online Privacy Protection Act, and we do not knowingly collect personal information from anyone under eighteen (18) for the purpose of creating an account. If you are a parent or guardian and believe your child has given us personal information, email us and we will delete it promptly. If we learn we have collected personal information from a child under thirteen (13) without verifiable parental consent, we will delete it.

Please note that children may appear in training footage submitted by their parent or guardian. It is the submitting adult’s responsibility to ensure they have the right to share that footage.

20. Third-party links and affiliate links

Our sites, emails, videos, and Content link to third-party websites, tools, products, and platforms, some of which are affiliate links from which we may earn a commission at no additional cost to you. We are not responsible for the privacy practices, content, or security of any third party. Read their privacy policies before giving them your information.

21. Changes to this policy

We may update this policy as our business, technology, or the law changes. When we do, we will revise the “Last updated” date at the top. If a change materially affects how we use information we already hold about you, we will give you notice by email or a prominent notice on the site before it takes effect, and where the law requires it, we will ask for your consent. Continued use of the services after the effective date means you accept the updated policy.

22. How to contact us

For any privacy question, request, opt-out, or appeal:

Hamilton Dog Training LLC
Email: [email protected]
Website: www.hamiltondogtraining.co

Please put “Privacy Request,” “Privacy Appeal,” or “Do Not Sell or Share My Personal Information” in the subject line so we route it correctly.